Total quality management emphasizes A. a process where mostly statisticians get involved. B. a system where...

Total quality management emphasizes

A. a process where mostly statisticians get involved.

B. a system where strong managers are the only decision makers.

C. the responsibility of the quality control staff to identify and solve all quality-related problems.

D. ISO 14000 certification

E. a commitment to quality that goes beyond internal company issues to suppliers and customers.

Expert Solution

Ans-E) a commitment to quality that goes beyond internal company issues to suppliers and customers.

Total quality management is a comprehensive management approach that works horizontally across an organisation, involving all departments and employees and extending backward and forward to include both suppliers and customers.

Amanda K answered 3 years ago

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Total quality management emphasizes A. a process where mostly statisticians get involved. B. a system where...

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