In: Operations Management
Tracking and Delivery Information System Research paper outline
The importance of tracking and tracing of shipments is considered quite high for manufacturing firms in terms of customer service and essential for managing logistics networks efficiently. Global industries are facing problems both from tracking and tracing in their logistics supply networks, that creates huge coordination problems in the overall product development sites.
This problem looses the track among production, delivery and distribution in the complete logistics chain from source to destination, which is responsible for opportunity cost through customers’ dissatisfaction.
Delivery Operations Information System has been developed to improve the management of delivery unit operations, including managing daily office work and making route adjustments.
DIS works on the principle of picking out the product from their inventory and decide on the quickest route to your place. The item is then forwarded to the nearest branch depot from where it's picked up by the delivery person
It works in 2 major ways but both ways have to have an efficient
logistics system in place
1st way: Delivery of product by seller
In this case the seller is in possession of the product to be
delivered. These products are dispatched as per regions. There's
always a logistics company involved with the seller comany. These
logistics companies like DHL, Bluedart or FedEx delivers the
products to the customer.
2nd way: Delivery of the product via 3rd party
This is a very safe and cost effective way. The seller usually has
a couple of affiliates or 3rd party vendors who partner with these
online shopping sites. Then when a person places the order, the
order is directly fulfilled by these affiliate vendors. Mostly
vendor systems works well as the vendors are based out of the same
geographic location where the product is supposed to be
delivered.