Question

--.Explain four major differences between spoken and written communication.

--. Explain the four functions of verbal communication.

Answer 1

• The first difference between spoken and written communication is that we generally use spoken communication informally while we use written communication formally.
• The second difference between spoken and written forms of verbal communication is that spoken communication or speech is almost entirely synchronous while written communication is almost entirely asynchronous.
• Synchronous communication is communication that takes place in real time, such as a conversation with a friend. When we are in conversation and even in public speaking situations, immediate feedback and response from the receiver is the rule. For instance, when you say “hello” to someone, you expect that the person will respond immediately.
• In contrast, asynchronous communication is communication that is not immediate and occurs over longer periods of time, such as letters, email, or even text messages at times. When someone writes a book, letter, email, or text, there is no expectation from the sender that the receiver will provide an immediate response.
• The third difference between spoken and written communication is that written communication is generally archived and recorded for later retrieval, while spoken communication is generally not recorded.
• Written communication is used when you want to present your thoughts in a more organized manner and saying exactly what you want to say.Spoken communication is more spontaneous and less organized.Its a quicker process to say something than write it down.
• Verbal communication helps us define reality. We use verbal communication to define everything from ideas, emotions, experiences, thoughts, objects, and people.Verbal communication is how we label and define what we experience in our lives. These definitions are not only descriptive, but evaluative.
• Verbal communication helps us organize complex ideas and experiences into meaningful categories.For example, we all organize the people in our lives into categories. We label these people with terms like, friends, acquaintances, romantic partners, family, peers, colleagues, and strangers.
• Verbal communication helps us think. Without verbal communication, we would not function as thinking beings. The ability most often used to distinguish humans from other animals is our ability to reason and communicate.
• Verbal communication helps us shape our attitudes about our world. The way you use language shapes your attitude about the world around you. When you label, describe, or evaluate events in your life, you use the symbols of the language you speak. Your use of these symbols to represent your reality influences your perspective and attitude about the world.