Question

You have decided to open three snow cone stands for the summer, have hired college kids, and are using cash registers as outlined (you have a key to the cash register at each location, and so does the lead employee for each shift). You want to make sure that the sales are properly controlled. In your initial post, write a list of procedures for employees when ringing in sales and giving change, and then articulate the role of the lead employee at the end of the day.

Answer 1

As mentioned in question it is decided to open 3 snow cone stands and cash registers are being maintained at each location,as the cash register plays very important role for recording all cash transactions, to know cash profit and loss and it also helps to controll sales properly the following procedures needs to be done by employees when ringing in sales and giving change:

1. Employee should make sure that all the sales orders are paid before delivery so as to avoid any skipping of payment in case first payment is made and then delivery is given.

2. If payment is taken after delivery then employee should ensure that the note has been made for each and every order at the time of taking order and ensure that the same is paid at the time of delivery and recorded in the cash register.

3.Employee should confirm every sales transaction has been recorded properly and cash is being received for each and every sales at the time of delivery so that each and every transaction will be paid and recorded.

4.At the time of giving change employee should keep track for the payment recieved from each customer and payment to be made by that customer.(if possible written track of the same to be kept) so as to avoid any scenarios of giving incorrect amount of change.

5.Employee should not give any discounts or should not exempt payment from customer beyond policy of organization and if it is given as per policy then the track of the same needs to be kept.

6.Any wastage normal or abnormal of the stock should be intimated to the lead employee by employee.

7.while giving change the amount of change that needs to be given should be confirmed.(it can be easy to be confirmed if the gross amounts and also net amounts are also mentioned in the register just for our information purpose)

8.While giving change employee should ensure that the notes are not teared.

Also the practice of issuing the tocken for the amount paid and taking back the token at the time of giving delivery can be followed which helps to insure only paid tockens are given delivery and will also helps to insure whether all tokens are recorded in cash register and correct amount of change is given to customers.

Role of the lead employee at the end of the day is mentioned below:-

1.The lead employee should ensure that the all cash sales has been recorded properly in the cash register.

2.The lead employee should compare the opening and closing stock of the material(cones) and compare it with sales and check the reasons for the abnormal deviations if any in stock.(cones)

3.Lead employee should consider the opening cash balance,cash sales and other cash transactions if any and arrived at the should be closing cash balance and should check whether it tallies with the physical closing cash balance, if it does not tally then he should take valid reasons for the same.

4. Lead employee should ensure minimum cash balance is maintained as per organizations policy at each time(if any).

lead employee should physically count the cash in hand at the end of the day and should tally it with closing cash as per register and the reasons for deviations should be checked properly.

If practice of issuing tocken is followed the lead employee should also ensure that whether total token amount match with total cash sales amount.