Question

What knowledge must a manager have to successfully influence organization members of multinational corporations? Give an example of a manager (or leader) that has done a good job of influencing a multinational organization.

Answer 1

One of the most important attribute a manager of a multi national organisation needs to have the ability to communicate with cross cultural groups, manager should be accustomed to the cultural nuances and should respect each religion ,race and ethnicity. Other attributes include the Emotional intelligence ,adaptive thinking,team player, resilience etc ,. A multi national organisation works across different regions across different groups with different political structure , customs, Consumers behaviour etc so one size fits all approach can not work in such cases and the leader needs to be adaptive,flexible and inspirational.

One of the leader in recent time who have shown such credential is chief of Amazon Jeff Bezos who have designed and created strategies whereever they are entering the company have adapted well to each of the regions specific consumer behaviour also Jeff has shown personal touch whereever he goes to support his organization whether dressing up in accordance to local customs,being proactive in removing products which can be politically sensitive in that particular nation and most importantly being proactive in their customer care approach which is entirely different for each region.