Question

In: Operations Management

Revise the following statements to make them more positive and courteous. 1. Construction on your building...

Revise the following statements to make them more positive and courteous.
1. Construction on your building is at a standstill because the contractor is unable to pour foots until the soil is no longer soggy.
2. A passport cannot be issued until an application is completed an a recent photo is included.
3. Your message of April 1 claims that the blade in your food processor malfunctioned. Although you apparently failed to read the operator's manual, we are sending you a replacement blade PLUS another manual. Next time read carefully so that you will know how to attach this blade.
4. Customers are ineligible for the 25 percent discount if they fail to provide the discount code at the time of the purchase.
5. As team leader, you apparently failed to remember that you have already assigned me two gigantic and complex research task, and now you have dumped another big job on me- one that i can't possibly begin until after I have finished the other two jobs.
6. We regret to announce that we can offer the 50 perfect discount only to the first 25 buyers, so act quickly!

Solutions

Expert Solution

1. Construction on your building would start shortly as soon as the contractor is able to pour foots which is possible only when the soil becomes had.

2.Kindly note that the passport would be issued only when an application is completed and a recent photo is included.

3. As per the message posted on April 1, it has come to our notice that the blade in our food processor malfunctioned. Kindly make a note that the usage of food processor has been clearly mentioned in the operator's manual. We are hereby sending you a replacement blade and another manual. Kindly go through it properly so as to attach the blade.

4. In order for the customers to be eligible for 25 percent discount, they need to provide the discount code at the time of purchase.

5. Sir, this is to bring to your kind notice that you have already assigned me two gigantic and complex research tasks, and with those heavy tasks ,it seems little doubtful to initiate the new task until and unless i finish my existing tasks.

6. This is to bring to your kind notice that your quick action is anticipated as the 50% discount is offered only to the first 25 buyers.


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