Question

public managment

The Government of Andhra Pradesh[India], in its endeavor to provide simple, moral, accountable, responsive and transparent governance to its people, launched ‘SMART GOVERNMENT’ (Smartgov) at the secretariat level. This project resulted in an automatic workflow in the secretariat and ensured not only internal efficiency but also provided an effective tool for performance evaluation. With it the leitmotif came to be efficacy. In Smartgov, on receipt of a document, it is scanned to generate a number for the file and is e- mailed to the concerned officer. The official notings are done electronically. The system being automatic enforces the desired checks and balances. It curtails negativism and over rides all hurdles of resistance and opposition to change.

The project Smartgov has helped in introducing paper less file processing system in the Andhra Pradesh secretariat. It has not only helped in reducing the time consumed in processing the files, but also significantly improved the quality of decisions besides decrease corruption.

The new governance improvisations/systems because of their faster, efficacious, efficient and effective remedial implications have evoked a positive response from the public in general and the administrative set up in particular speaks volumes for its acceptability. It can, thus, be safely inferred that the total success of effecting changes can only be ensured if it is preceded with requisite training and orientation programmes for the end users. This will minimize resistance.

Answer the questions :

1. What are Performance Improvement Indicators? How ‘Smartgov’ is an effective tool for performance evaluation?

2. The corruption is one of the ethical issue prevails in the government offices. Discuss the need of ethics in government offices. How Smartgov will help in controlling corruption?

3. What are the benefits of information technology in Government Sector? Explain the ‘Smartgov’ systems efficiency.

Instructions to students:

* This assignment is an individual assignment.

* All students are encouraged to use their own word.

* Student must apply Harvard Referencing Style within their reports.

The word count for this assignment must be between 200 to 300 words each question.

Answer 1

Answer-

1) The performance improvement indicators include a broader vision in terms of decision making. There is a move from printed material to e-gov techniques making the procedure quick. The choices making procedure will turn out to be simple and it won't be a tedious and deferred process. Brilliant Gov is a viable instrument in light of the fact that since there will be decrease in printed material, the dread of loss of imperative archives is vanished. There will be more transparency in the work that is going on. The safety is also ensured since proper cyber security measures are taken. Decisions teen by particular employee can be monitored.

2) With shift in working culture and habits from paperwork to e-gov. There is conceivable move in different zones too. Since there was more inconsistency in the work that was done on papers. Normally the printed material was adjusted in name of debasement cash. However, with everything on the web, there is more straightforwardness and no data spillage is conceivable. As the data that is open is accessible to all. It additionally helps in following the work and advancement of different divisions..

3) It is one time cost and later eventually the cost of maintain documents will reduce. It will also help in increasing productivity. The esteem can be conveyed in limited capacity to focus time. Everybody is under the radar and nobody can change or modify things according to their desire. Loss of documentation is additionally avoided. Communication among departments becomes easy and decisions and outputs can be generated in less time frame

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