In: Operations Management
which step in the change process does the introduction of the tablets and software represent
The change process is said as a change in organization or can be said as a transition from the current state to some desired future state. For example, Many of the businesses came online when they saw the need for them. The organization went into structural changes to meet the evolving demand of the market. Amazon, Flipkart, Myntra all are the result of that evolution. Organizations that are able to change successfully are the ones who are thriving in the market. Changes can be realized in a number of areas whether technology, process, downsizing, restructuring, etc.There are generally three phases of change process:Unfreezing,changing,Refreezing.
Introduction of tablets and software are in changing process.Introduction of these things lead to the 'transitioning' or 'moving or the organization into Information system.Earlier the things whichwere manual came into the digital form which is the need of the time.Organization use information systems to manage their finance, human resources, customers,promotions.This is the stage where change become real hence was planned and executed very carefully.Need for software and tablets can also be said as development of vision.It was a visionary step because it was clear that introduction of these software is somewhere going to be advantageous in long run.