Question

Employers often define metrics to measure productivity or effectiveness in the workplace. Examples include the number of patient appointments, total expenses, customer wait time, etc. Answer the following questions using complete sentences based on your current place of employment or a previous employer.

• Classify the data you would need to collect to measure your results. For each metric, state whether the data would be qualitative or quantitative. If quantitative, state whether the data

Answer 1

• Classify the data you would need to collect to measure your results. For each metric, state whether the data would be qualitative or quantitative. If quantitative, state whether the data would be discreet or continuous. (4 points)

1. For X-ray images completed (exam counts) this report is done daily and is quantitative data. Since the values can only be positive yet variable from the day before (depending on a number of patients seen) this metric would be continuous.
2. For comparison of exams done to match radiologist interpretation this report is done daily and is qualitative. The end result is yes, all images have been read by the radiologist from the day before or no, not all the images have been read. If the answer is no it needs to be investigated.
3. For the revenue vs. expenses, this report is done monthly and is quantitative data. Since the values can vary from month to month this metric would be continuous.