Question

In: Operations Management

Workplace conflicts occur almost daily. We experience them in our individual and group interactions at meetings,...

Workplace conflicts occur almost daily. We experience them in our individual and group interactions at meetings, training, projects, office chats, etc. Conflicts result from differing views and interests. While most conflicts are resolved quickly, some may linger and could hamper open and honest communication. Describe the conflict process. What are two of the most common conflict handling styles? Think of a recent conflict situation at work. What was the cause, and how did you react to it? How was the conflict resolved?

Solutions

Expert Solution

Conflict process-

1. Likely restriction or contrariness it is the initial step, it makes the open door for conflict to create. A few elements which make open doors for authoritative conflict to rise are correspondence, structure and individual factors.

2. Cognizance and personalization-on the off chance that nobody knows about conflict, at that point it is commonly concurred that no conflict exists, since conflict is seen doesn't imply that is customized.

3. Intensions-they are the choices to act in a given manner. Intensions intercede between individuals' recognition and feelings and their unmistakable conduct.

4. Conduct this is where conflict gets obvious. It incorporates proclamations, activities and responses made by conflicting gatherings.

5. Results the activity response interaction between the conflicting gatherings brings about outcomes.

Conflict handling styles are-

1. Obliging

2. Staying away from

3. Settling

4. Teaming up

5. Contending

Obliging it spurns own necessities in return for those of others. You would put the worries of others before your own. This style ordinarily happens when you either basically surrender or are convinced to yield.

Staying away from it implies you would ceaselessly delay or evade the conflict at whatever point it comes up. This style could be suitable to utilize when the conflict appears to be inconsequential.

Trading off it endeavors to discover an answer that will in any event halfway please all gatherings. Discover center ground between all needs of individuals. This style could be fitting to utilize when it is more critical to arrive at an answer than for the answer for be incredible, a cutoff time is quickly drawing closer.

Conflict situation-

A worker in working environment one day become irate over not accepting expected salary increases, advancements or different motivating forces, and lashed out by spreading discontent through tattles and a negative demeanor at work. Worker at that point legitimately contended with directors during execution surveys.

To determine this conflict emerging from a negative execution survey, I worked legitimately with the representative to make a strong, time bound strategy to improve his exhibition, and attached the culmination of these objectives to ensured impetuses. At that point make representative fulfilled and persuade him to not spread antagonism in the working environment.

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