Question

In: Operations Management

Investigate one mega event ( World Cup of football) and discover the number of volunteers and...

Investigate one mega event ( World Cup of football) and discover the number of volunteers and the types of roles they have played.

its case study for volunteer management

Solutions

Expert Solution

FIFA world cup 2020 which has to happen in Qatar has started taking the application of volunteers and there number will be around 14000 to 16000. Before two years only all the volunteers got selected and special preference is given to the local football clubs or athletic people who loves sports. Several types of committee are formed like ticket committee who used to sell tickets online through the websites as well through direct entries. Discipline committee which has to take care of the crowd that no mishappening is done in the hours of match. Ball boys are selected among these volunteers and they should from the local football club only, no other person has given such kind of preference because as the ball goes out of play they quickly passes the ball to the players so that match is continued without any delay. Media relation committee is there which has to keep updated footballs fans across world through social media platform about each match, photos has to be clicked and need to be posted each day on social media. Committee related to cleaning which basically takes care of the teams dressing rooms and all cleaning department. One committee is of which takes of all the operational activities and is handled the schedule in hand on a piece of paper which they have to follow without doing any mistake.  

For all this these volunteers are given training because its a very big, massive event and no mistakes should be made in it by the country who is organising it.


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