In: Operations Management
You are given four examples of Business Processes below. For each example, you are to generate a complete Business Process Flow diagram and a detailed Swimlane diagram. The Swimlane diagram should also include labels on the connectors or a legend to describe the type of data that is flowing between blocks. Each example should have at least 1 alternate or non-ideal path in addition to the ideal “sweet” path. Each example should have at least 5 major blocks in the flow process and at least 2 actors.
Business Processes:
Swimlane Diagram indicate the process involving multiple contributors to progress through various stages.
As detailed in the question, swimlane diagram for business process is as below;
1. Car sales
2. Payroll
3. Helpdesk ticket submission / Resolution
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