Question

Worley Company buys surgical supplies from a variety of manufacturers and then resells and delivers these supplies to hundreds of hospitals. Worley sets its prices for all hospitals by marking up its cost of goods sold to those hospitals by 5%. For example, if a hospital buys supplies from Worley that cost Worley $100 to buy from manufacturers, Worley would charge the hospital $105 to purchase these supplies.

For years, Worley believed that the 5% markup covered its selling and administrative expenses and provided a reasonable profit. However, in the face of declining profits, Worley decided to implement an activity-based costing system to help improve its understanding of customer profitability. The company broke its selling and administrative expenses into five activities as shown:

Activity Cost Pool (Activity Measure)	Total Cost		Total Activity
Customer deliveries (Number of deliveries)	$	324,000	4,000	deliveries
Manual order processing (Number of manual orders)		576,000	8,000	orders
Electronic order processing (Number of electronic orders)		230,000	10,000	orders
Line item picking (Number of line items picked)		567,000	420,000	line items
Other organization-sustaining costs (None)		640,000
Total selling and administrative expenses	$	2,337,000

Worley gathered the data below for two of the many hospitals that it serves—University and Memorial (each hospital purchased medical supplies that had cost Worley $34,000 to buy from manufacturers):

	Activity
Activity Measure	University	Memorial
Number of deliveries	16	30
Number of manual orders	0	47
Number of electronic orders	18	0
Number of line items picked	180	290

Required:

1. Compute the total revenue that Worley would receive from University and Memorial.

2. Compute the activity rate for each activity cost pool.

3. Compute the total activity costs that would be assigned to University and Memorial.

4. Compute Worley’s customer margin for University and Memorial. (Hint: Do not overlook the $34,000 cost of goods sold that Worley incurred serving each hospital.

Answer 1

1
	University	Memorial
Cost of goods sold	34000	34000
Add: Markup @ 5%	1700	1700
Total Revenue	35700	35700
2
Activity cost pool	Total cost	Total activity	Activity rate
Customer deliveries	324000	4000	81.00	per delivery
Manual order processing	576000	8000	72.00	per manual order
Electronic order processing	230000	10000	23.00	per electronic order
Line item picking	567000	420000	1.35	per line item picked
3
	University			Memorial
Activity cost pool	Activity	Activity rate	Cost allocated	Activity	Activity rate	Cost allocated
Customer deliveries	16	81.00	1296.00	30	81.00	2430.00
Manual order processing	0	72.00	0.00	47	72.00	3384.00
Electronic order processing	18	23.00	414.00	0	23.00	0.00
Line item picking	180	1.35	243.00	290	1.35	391.50
		Total	1953.00		Total	6205.50
	Total activity costs
University	1953.00
Memorial	6205.50
4
	University	Memorial
Revenue	35700	35700
Less: Costs
Cost of goods sold	34000	34000
Activity costs	1953.00	6205.50
Customer margin	-253.00	-4505.50