Can you Identify KFC operational problems and suggest whether any of the operations management techniques or...

Can you Identify KFC operational problems and suggest whether any of the operations management techniques or concepts can be used to solve the problem

Expert Solution

KFC have many operational problems. Some of them are,

Shortage of Resource (Chicken)
Queuing time in the counters
Delivery within stipulated time

Resource problem can be managed by having proper planning with the ordering time and safety stock options. This is completely inventory management problem. So inventory should be managed properly with the understanding of future demand through forecasting techniques. This will help the organisation to avoid the resource shortage problems. Queuing time can be minimized through optimization of queuing systems. i.e., It can maximize the counters to fulfill the demand and operate at its full capacity. Delivery within stipulated time problem has to be rectified by the automation proces in the preparation and packaging processes. This can be carried out through the operations management technique such as process layout/product layout systems to produce the product in desired time.

keosha answered 1 year ago

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