In: Operations Management
Discuss the risks of avoiding confrontation of a problem employee.
need 300 words with no plagrism
Please don't rewrite already existing chegg answer
ANS. Conflict in the workplace is often a result of lack of communication, and if not confronted, could cause major problems for a business, according to Workplace Issues, a business conflict resolution resource. Many businesspeople mistake disagreements with conflicts, but disagreements are differences in opinion that could, but don't always, turn into conflict. Handling disagreements and other forms of possible conflict quickly could change the face of your company. But ignoring them might bring the business down in several ways.
Decreased Productivity
According to the Centre for Conflict Resolution International, more than 65 percent of performance problems at work stem from strained workplace relationships. Issues like low morale, stress and distrust arise when people suppress important feelings. When conflict goes unexplored, workplace performance and productivity suffers.
Employee Turnover
In a company where conflict is not confronted, there is generally high employee turnover. Because of the problems that conflict causes in the workplace, along with the intensified negative results of ignoring conflict, employees are bound to seek healthier work options elsewhere, according to the Centre for Conflict Resolution International.
Divided Teams
Conflict often has two, sometimes three, different sides. When it goes unresolved, the disputing parties are still opponents, according to Cramby River Consultants, a business conflict resolution consulting company. This carries over to business matters, meetings, favoritism, passive aggression and an overall unhealthy work environment. A divided business team results in the inability to effectively come together on projects, communicate adequately, be jointly productive and stay positive.
Poorly Reflected Management
A team that can't come together because of unresolved conflict reflects poorly on management. It is considered the manager's fault for either not attempting to seek resolution or not noticing conflict. Management is responsible for spotting and handling conflict, whether directly or through a human resource professional.
Unhealthy Confrontation
Bottled feelings and unresolved conflict often result in blowups, whether that takes the shape of a negative verbal argument or a physical confrontation. Handling conflict in a healthy way, and promptly, takes care of the problem immediately, helping to avoid the hurt and unresolved feelings that can arise. Putting off resolution results in passive aggression, arguing, further conflict, and sometimes, fighting and abuse.
1. Strained communication. refusal to handle conflicts can
easily lead to communication breakdown. This is due to the fact
that employees feel like they are not being listened to. It is like
their issues are being ignored.
2. Reduced productivity. When there is poor communication in an
organization, it leads to poor productivity.
3. Often times the customer experience is compromised. This is in
most cases caused by the fact most issues within an organization
are sen or experienced by customers.
4. Team work diminishes. As communication within an organization
goes down, teamwork diminishes and this brings about animosity
among employees.