Question

This week you were introduced to the three (3) conditions that must be in place in order to show performance management. Analyze the use of these tools using your workplace as an example. In addition, expand upon how the three conditions are applied and how they may be used for workplace improvement.

Answer 1

Organization Goal and vision : a clear and defined Goal and vision is a prerequisite for the development of performance monitoring strategy, as this will decide where will be all team effort should lead to .

A clearly defined organization goal will facilitate in designing performance management strategy and goals.further individual and team goals will be derived out of organization goal .

Like an Airline might have goal of achieving 45 percent market share or 90 percent of On time performance or both.

Defining Key parameter indicators : Based upon organization goals , key parameters indicators will be selected . A measurable and effectively trackable KPI improves transparency in process and makes performance management swift and easy.

In case of an airline it could be load factor (seat fill up rate ) for revenue people OTP ( on time performance ) for operation team .

Tracking of KPIs : Organization should have

Proper tracking tools / monitoring method for tracking KPIs against the set target goals on individual team and organization basis.

This will provide means to judge performance of an individual or a team .

Like in the case of an airlines seat load or departure data from ERP tools form a means of tracking .

Analysis and Adjustment : analysis and adjustment forms important role in performance management , after all KPIs will be compared with targets and goals . If targets were achieved new goals should be adopted and if misses a root cause analysis should be carried out..

In case of an airlines if it has achieved its target of 45 percent market share in a region or OTP of 90 percent it needs to raise its bar