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AGGREGATE PLANNING FOR
SERVICES :
This consists of establishing,
controlling and managing the operating schedule of an organization.
This organizes business areas consisting of a projected revenue
outlook, output levels, consumer backlogs and stock rates. If
incremental planning is carried out efficiently, the effects of
regular preparation are reduced.
The various features of aggregate planning for services are
mentioned below:
- Since there is nothing like
inventory or inventory of commodities, service-oriented companies
have little benefit in holding inventory stocks in periods when
consumer demand is weak. Services are perishable when unused
capacities are considered waste. In the aggregate planning process.
For example, a vacant seat can not be saved and sold after a flight
or a movie theatre.
- Due to frequent and severe
variations, demand for services is hard to predict. Exponential
distribution is used to stimulate irregular service demand.
Management sets customer service standards that reflect the
proportion of demand needed to be met. It is an essential input in
the overall planning of services.
- It is hard to build a reasonable
capacity estimate in the case of services. This is impossible to
quantify the various resources and their particular existence.
Units of ability can vary. For instance, should a hotel 's capacity
be specified according to staff size, number of patients, number of
beds?
- There are various outlets for many
programs. At each site, an overall planning process includes
determination of the range of employees and services.
- The most restrictive tool for
programs is jobs. A part-time employer of contract employees may
monitor variations in demand.