In: Operations Management
A national consumer foods company has discovered that several batches of its saladdressing have been contaminated with toxic industrial solvent. One person has diedand the media is demanding a statement
Scenerio: The food products of a national consumer food company are found contaminated and their salad dressing found contamonated with toxic industrial solvent. One of the perosn has reported dead due to effect of this toxic food product. The Media is aware of the issue and the media is requesitng a statement form teh national consumer food company on this issue.
Issue management : The national food consumer comany need to ask to their issue management team and run the quick analysis for teh issues so taht they can be aware on the scale of the issues and what are the preventing actons to be initiated by the company so that further damages can be avoided and people who had this food products are taken for hospital care.
legal advise by top management : The company top management to come into action and review the case properly and consult with their leagl team to form the startegy for the issue in terms of public address and update on the issue, corretcive actions at comapny level and for the victims of the company. This legal advise is very important as it may have very adverse impacts on the company for the issue management and resoluion for victims.
Statement to Media : So base don proper analysis and review with legal team the company senior management can provide the statement and update on the issue to the media, so that media can circulate teh update for teh consumers and the affected victims.
The company needs to plan the legal based solutions for the victims who got affected due to this issues.