In: Operations Management
Please discuss some of the pros and cons of DaaS and AaaS; discuss your own experiences with self-service BI. discuss any experience you may have with "shadow IT".
DaaS stands for Desktop as a Service. It is a cloud-based platform that enables the users and companies to deliver cloud-based information on any device like desktop or anywhere. It also secured the operations and the processes of the company. The first advantage is simple outsourcing, as the software helps the companies to invest in the Big Data software. It is a cheaper form of the analysis system and the data transfer system.
On the other hand, the first disadvantage is the privacy breach. The data becomes accessible to many platforms, and it arises the issue of privacy of the data. The second disadvantage is increasing security. DaaS required increased security because of the privacy issues, and AaaS stands for Analytics as a service. The provision in the analytics is the operations in the web deliverable technology. The software provides an alternative hardware setup for the company. The main advantage is that it focuses on exploring and analyzing the data efficiently. It makes the tasks easier for the company and managers. However, on the other hand, the analysis can be risky. The companies have to focus mainly on churning the customers.
Self-service Business Intelligence allows the people to analyze the data and present the analysis in front of the board of directors and related managers. For instance, the managers analyze the data of customers to learn about the likes and dislikes in order to improve the processes and the product. It also helps in correct targeting measures and advertisements for the correct target audience.
Shadow IT, on the other hand, refers to the software that the departments personally use instead of a centralized system or the software. It helps to remove the shortcomings or drawbacks in the related department: For instance, the marketing department has its software to analyze the market conditions, the needs and wants of the consumers. It helps the marketers to target and market the products in the right direction. Hence, this software specific to the departments can help the managers to manage their processes and operations effectively.