Question

1. Investigate the advantages and challenges associates with Digital Transformation. The best way to find information on this can be online through reputable articles within the past 2 years. List at least 3 advantages and 3 challenges with descriptions of each.
2. For each challenge you listed in question 1, provide a resolution that would potentially help an organization overcome those challenges. Be specific and justify answers.

Answer 1

Answer:

Digital transformation is the integration of digital technology into all areas of a business, fundamentally changing how you operate and deliver value to customers.

Advantages of digital Transformation:

1.Reduced cost: Optimising business technology and operations around digital technology means cost-per-transaction savings and increased sales.

2.Improved customer strategy: New technologies create capabilities that can help a company acquire, retain, and assist customers while simultaneously reducing marketing spend.

3.Consolidated operations: The introduction of cost-effective, customer-focused digital tasks streamlines business workflows and eliminates overhead associated with outdated solutions.

Challenges:

1.Employee pushback: By our very nature, humans like routines   they make us feel comfortable. It is called the comfort zone for a reason. Things can easily start to seem grim when our routines are changed and uncertainty enters our lives. Experiencing a digital transformation is the epitome of discomfort  so it may make employees feel threatened.

2.Lack of expertise to lead digitization Initiatives:It takes a combination of talent and technology to go through your digital transformation.

3.Organization structure:The digital transformation is a substantial initiative and may require changes in more than your employees’ daily routines.This may mean changing roles, changing departments or an overhaul of your organizational structure.

Overcome of these challenges:

• Handling Employee Pushback During Digital Transformation
• Finding the Expertise to Lead Digitization Initiatives
• Don’t Let Organizational Structure Dictate Your Digital Future