Question

Suggest an appropriate project methodology that might be used for development of the following computer systems. Provide proper justification of your choice.

• A system to control patients' blood pressure.
• A university accounting system that replaces the existing system.

• An interactive system that allows railway passengers to find train times from terminals installed on stations.

• The traffic control system inside Riyadh city is not meeting the expectations of traffic police. The system is to be updated within a few weeks to incorporate the traffic intensity, the weather conditions and the VIP movements etc. Suggest an appropriate software model for this scenario.

• A social network web application (a Facebook-like application)

Identify and categorize the type of solution of each application whether it is BPA, BPI or BPR . State the reasons for your answer.

i) Application A : This is a contract approvals workflow automated process that regulates the tasks involved in submitting, reviewing, collaborating on and, ultimately, approving contracts in a highly-predictable manner ensuring compliance. By providing employees with a central web dashboard for submitting and tracking a request for new contracts, timeliness and productivity are dramatically increased. After implementing a workflow management solution, the contract approval process becomes more streamlined.

ii) Application B : is a customer relationship management (CRM) and enterprise resource planning (ERP) system that is developed for a healthcare center. It includes a website and mobile apps.

As an ERP, "Application B" offers schedule management and cloud-based storage. All X-rays, MRI scans, lab results, and other records are securely stored on a cloud server and can be accessed by authorized users that reduces the paperwork.

As a CRM, "Application B" allows administrators to manage patient appointments. Doctors can use "Application B" to communicate with patients in real time, offering them help and medical advice.

iii) Application C : This is an online platform for finding court reporters, interpreters, and legal videographers. Its features include

• an algorithm to help providers find jobs that best fit their schedules and the services they offer;
• a report system for providers to upload their work materials;
• fraud protection through a system of file protection and penalty fees;
• a notification system to remind about upcoming sessions and keep providers posted on job updates.

  Identify and categorize the type of solution of each application whether it is BPA, BPI or BPR . State the reasons for your answer.

Answer 1

• A system to control patients' blood pressure - Kanban Model (Improving speed and quality of delivery by increasing the visibility of work in progress and limiting multi-tasking)

• A university accounting system that replaces the existing system - Waterfall Model (Planning the project fully, then executing in phases)

• An interactive system that allows railway passengers to find train times from terminals installed on stations - Agile Model (Collaborating to iteratively deliver whatever works)

• The traffic control system inside Riyadh city is not meeting the expectations of traffic police. The system is to be updated within a few weeks to incorporate the traffic intensity, the weather conditions and the VIP movements etc. Suggest an appropriate software model for this scenario - PRINCE2 (Controlled project management that leaving nothing to chance).

• A social network web application (a Facebook-like application) - eXtreme Programming (Doing development robustly to ensure quality)

i) Application A : This is a contract approvals workflow automated process that regulates the tasks involved in submitting, reviewing, collaborating on and, ultimately, approving contracts in a highly-predictable manner ensuring compliance. By providing employees with a central web dashboard for submitting and tracking a request for new contracts, timeliness and productivity are dramatically increased. After implementing a workflow management solution, the contract approval process becomes more streamlined.

Solution: Application A is BPA (Business Process Automation). This application automates various business processes involved in contract approvals.

ii) Application B : is a customer relationship management (CRM) and enterprise resource planning (ERP) system that is developed for a healthcare center. It includes a website and mobile apps.

As an ERP, "Application B" offers schedule management and cloud-based storage. All X-rays, MRI scans, lab results, and other records are securely stored on a cloud server and can be accessed by authorized users that reduces the paperwork.

As a CRM, "Application B" allows administrators to manage patient appointments. Doctors can use "Application B" to communicate with patients in real time, offering them help and medical advice.

Solution: Application B is BPR (Business Process Re-engineering). This application offers schedule management and cloud-based storage of all patients' records. Doctors will use this application to communicate with patients in real time.

iii) Application C : This is an online platform for finding court reporters, interpreters, and legal videographers. Its features include

• an algorithm to help providers find jobs that best fit their schedules and the services they offer;
• a report system for providers to upload their work materials;
• fraud protection through a system of file protection and penalty fees;
• a notification system to remind about upcoming sessions and keep providers posted on job updates.

Solution: Application C is BPI (Business Process Improvement). This application improves the existing processes happening in court.