In: Statistics and Probability
Amusement Park ABC has an average of 230 customers per hour arriving at a ticket counter where 8 employees are working. Each employee can serve an average of 30 customers per hour. The squared coefficient of variation for the inter-arrival times is 1.5 and 2 for the service times. a) On average, how many customers will be present at the ticket counter? b) On average, how long will a customer have to wait for an employee?