Question

KNOWLEDGE MANAGEMENT

11. Externalization is the conversion of tacit knowledge into explicit form. *

TRUE

FALSE

12. KM mechanisms facilitate socialization, while KM technologies support combination. *

TRUE

FALSE

13. Mechanisms that facilitate combination include collaborative problem solving, joint decision making, and employee rotation across areas. *

TRUE

FALSE

14. KM can enhance employees’ learning and exposure to the latest knowledge in their fields. *

TRUE

FALSE

15. One important way in which learning through socialization may be facilitated is through communities of practice. *

TRUE

FALSE

16. KM-based learning and increased employee adaptability cause employees to feel better about themselves. *

TRUE

17. Effectiveness is performing processes quickly and at low cost. *

TRUE

FALSE

18. Externalization and internalization are fundamental to KM in an independent task domain *

TRUE

FALSE

19. Declarative knowledge is required for knowledge application processes. *

TRUE

FALSE

20. Knowledge application and discovery are most suitable for firms facing high levels of environment uncertainty. *

TRUE

FALSE

Answer 1

Multiple questions in a single post, first five are answered below:

11. True

Explanation:

• Externalization converts tacit knowledge to explicit form, where as internalization convert explicit knowledge to tacit form.
• Prototypes development, expression of learned lessons are the different types through which externalization achieved.
• Intelligent technologies are developed by incorporating externalization along with knowledge engineering.

12. False

Explanation:

• KM mechanisms facilitate socialization as well as combination.
• KM technologies also facilitate socialization as well as combination, but more it facilitates combination.

13. True

Explanation:

• KM mechanisms facilitate combination.
• It includes making joint decision, collaboratively solve problem, and also collaboratively creating document.

14. True

Explanation:

• KM facilitates learning that helps the employees growing constantly and transform in accordance with market.
• This is done by internalization, externalization, socialization and community practices.

15. True

Explanation:

KM technologies that facilitate socialization include video conference and community practices.