In: Operations Management
Differentiate between outcome-oriented contracts and behavior-based contracts.
Agency relationship is the relationship which consists of performance-based contracts. These performance-based contracts are of two types: Outcome based contracts and behavior-based contracts.
outcome-oriented contracts |
behavior-based contracts |
The outcome-oriented contracts are the contracts which focuses on the mainly the outcomes or results. |
Behavior based contracts mainly focusses on the activities for the progress on the work. |
The results are specified before the contract. |
The results are not specified here before signing the contract. |
Either of the parties of the contract may lose or gain due to ignorance of complete information. |
The one party always in benefit as they have the complete information. |
The process, way or procedure is less important here. |
The process, way and procedures are more important here. |
Here one party has more liability than other. |
In this case, both the parties are equally liable for the gains and losses. |
The risk sharing and outcome measurement has been done here. |
Behavioral cost only has been measured. |