Question

Voice Mail Greeting Recordings:

Write voice mail greeting scripts for the following three scenarios. These should be the recorded messages that you would record for people to hear when they call you.

1. You will be away from your job as loan counselor at Hometown Bank for three days while you attend a professional conference. Fellow loan counselor, James Lumas, will be handling your calls while you are away. Compose a script of the voice mail recording you will leave on your phone prior to departing for your conference.

2. As owner and operator of Sis’s Florist Shop, you close your shop on Sundays. You do, however, accept orders via your home telephone for flowers and plants to be picked up or delivered on Monday or later. Compose a message to be left on your phone when you close the shop on Saturday evenings informing customers who call in as to how to reach you for ordering.

3. You are the office administrator for Medical Associates, a physicians’ clinic. Compose a voice mail message that will be heard by patients and other parties who call after hours. You will need to explain how to reach the voice mail box for the appointment desk, each physician, the insurance office, and the laboratory.

Answer 1

Voice Mail Recording: Compose scripts for the following voice mail recordings:

You will be away from your job as loan counselor at Hometown Bank for three days while you attend a professional conference. Fellow loan counselor, James Lumas, will be handling your calls while you are away. Compose a script of the voice mail recording you will leave on your phone prior to departing for your conference.

Hello, this is Katie Kremer, I am currently out of the office and will be returning on October 25^th. Please fell free to talk with James Lumas, for immediate service, for he will be taking my calls for now. I am sorry for the inconvenience and will get back with you as soon as I return. Thank you and I look forward to speaking with you soon.

As owner and operator of Sis’s Florist Shop, you close your shop on Sundays. You do, however, accept orders via your home telephone for flowers and plants to be picked up or delivered on Monday or later. Compose a message to be left on your phone when you close the shop on Saturday evenings informing customers who call in as to how to reach you for ordering.

Thank you for calling Sis’s Florist Shop, unfortunately we are closed on Sundays. However, for any orders to be picked up or delivered in the following week please call, 555-5555 . Thank you for choosing Sis’s Florist Shop.

You are the office administrator for Medical Associates, a physicians’ clinic. Compose a voice mail message that will be heard by patients and other parties who call after hours. You will need to explain how to reach the voice mail box for the appointment desk, each physician, the insurance office, and the laboratory.

Thank you for calling Medical Associates. Uunfortunately we are closed, we are open Monday thru Friday 8 am to 5 pm. If you would like to leave a message with your name, number, and brief message please listen to the following options. For Dr. Grey press 1, Dr. Parrish press 2, and for Dr. Booth press 3.