Question

INFORMATION TECHNOLOGY STRATEGIC MANAGEMENT

CASE STUDY 1

From a strategic point of view look at the strategic objectives of NOKIA mobile company and how they respond to the 2 questions below.

1. List and evaluate three most important threats that your mobile phone company can expect or has experienced from

a. a network operator

b. an equipment manufacturer

2. List and evaluate the possible responses to each of the three threats that you have mentioned above (for both network operator and equipment manufacturer) a. For a network operator b. For an equipment manufacturer

3. Use Porter’s Five Forces Model to evaluate your chosen mobile phone company’s current strategic position. Using your Five Forces assessment, make recommendations that would help target the development of IT systems onto the essential strategic areas within the organization.​

Answer 1

1. Operational threats: These threats are destruction of the methods, systems, people and overall business chain.

• The failure of implementing the operational alertness: The market is alert if the product do not have that quality to adopt those qualities then this would be a threats.
• The shortage in performance measurement that happened in case of nokia. The measure of performance from time to time would become a threat.
• Lack of data integrity and efficiency: It is important to manufacture the equipment which can give the competition to other equipment of the domain.

Network threats and methods to overcome the threats:

• Mobile malware threats are normally focused on tricking the user to accept what the hacker is selling. While the mobile users are not yet focused to the same drive-by downloads that PC users overcome, mobile ads are used as part of many attacks. As the android devices are widely used they became the biggest targets. Mobile malware Trojans are designed to steal data and operated over the mobile network or any connected Wi-Fi network. They are often sent through the text message. Once the user clicks on a link in the message, the Trojan is delivered by way of an application, so that it is then free to spread to other devices. When these applications transmit their information over mobile networks, they present a huge information gap that is difficult to overcome in a business environment.
• The device attacks are same as the PC attacks such as browser based attacks, buffer overflow utilizations and other attacks. The SMS and MMS services on mobile devices give an additional chances to the hackers.

3.

The porter's five forces model:

• The threat of new entry: If there is new entry in the market care should to taken over what it comprise of and what are the extra qualities it have compared to the existing one.

• The power of the buyers: Need to understand the requirements of the buyer so that the equipment can be manufactured according to demand.
• The power of the suppliers: Have to make market of supplier like that who can supply more and fulfill market demand.
• The threat of the substitutes: Always keep the substitute in mind and manufacture the product better than the substitute.
• Competitive rivalry: keep updating the products and give competition .