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In: Operations Management

Overcoming this global crisis (COVID-19), many business sectors have shown transformation in their activities, and transport...

Overcoming this global crisis (COVID-19), many business sectors have shown transformation in their activities, and transport sector is of no exception. The author highlighted thatThe transport sector as a whole is responding with compassion and creativity to the Coronavirus crisis”. Discuss how the transport sector of your country could respond to this global pandemic through creativity to mitigate the risks of COVID-19 on the sector

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Expert Solution

COVID-19 has impacted the business sector badly throughout the world and forced almost all the businesses to transform their style of business to survive. In this recession period, the government of all the impacted countries has already issued some guidelines to operate the businesses. In INDIA, the below guidelines are being followed by almost all the business sector:-
- Face Masks are Mandatory
- Using Sanitizers is Mandatory
- Distancing with Customers and Co-Workers
- Sanitization of Money Taken by Customer
- Sanitization of Premises Every Month
- Sanitization of Premises if any worker found COVID Positive

Coming to the Transportation sector, the sector plays a huge role in every citizen's life daily. People use transport for the following purposes:-
- To Commute within the Country
- To Travel to Different Cities/Countries
- To Ship Products
- To Send products from Distributors to Retailers
Types of Transport
- Public Transport
- Private Transport
- Commercial Transport
How the transport sector of INDIA could respond to this global pandemic?
- In INDIA, if you use public transport (which is partially working right now i.e METRO IS CLOSED) the number of people traveling is very high due to low fares, So government must ensure proper social distancing by introducing the rule of limited people per bus or metros to control the spread of the virus.
- 1 Small Bottle of Sanitizer to be carried by every passenger traveling in-cab, bus, train, or plain to keep the hands clean of the virus.
- Wearing face masks should get mandatory for every passenger and should be penalized for not wearing one.
- Sanitization of the vehicle after every day should get mandatory.
- In the case of E-COMMERCE shipment, every package picked up from the sellers' warehouse should get sanitized in the platform warehouse.
- The development of human robots can be done to answer customer queries without a human to human interaction.
- An increase in payment gateways like Paytm, Phone Pe, etc should be available to the customer while buying tickets to decrease the involvement of cash transactions.
- For construction, the raw material and truck must be sanitized before loading.
- Cab services like UBER, OLA, etc must restrict more than 2 passengers in one cab to minimize the risk of virus.


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