Question

In: Operations Management

You’re a consultant for a large trucking company and barge operator in the Midwest. The company...

You’re a consultant for a large trucking company and barge operator in the Midwest. The company has looked into a variety of systems to keep track of the location of trucks and barges so that the company can route shipments better and answer customer inquiries faster. The firm’s major concern is with the trucks; the barges have commodities and take weeks to move something. It is much harder to keep up with trucking. They need to know the exact location of the truck at any given time. In a brief 2-page essay explain what solution would you recommend and why? Explain in depth

Solutions

Expert Solution

GPS truck and vehicle tracking system enables business owners to get transport related information at a faster rate. Truck and vehicle tracking can help you to have control over your fleet which in turn reduce costs and improve productivity. Everything can be monitored by GPS tracking solution wich in turn provides a number of benefits, i.e reducing fuel costs,safety of trucks and drivers, quickly answer to customer queries, etc. Speed of trucks can be monitored by GPS tracking system. If the truck driver isn't maintaing the right speed then he can be monitored by the GPS system. Again if there is any technical problem in the truck then it can be monitored and reported to any nearest technician which saves time and petrol cost.


GPS vehicle tracking system helps fleet owners to get the exact location of every vehicle in their fleet. By knowing the location of the truck the owner of the vehicle can send drivers to any job site nearer to that location. GPS vehicle tracking helps in better routing shipments and dispatching. Better routing and dispatching helps the business owner to quickly answer the customer queries. With the use of active vehicle tracking, data from GPS receiver can be transmitted to a remote user regularly which provides a real time information about the vehicle,whereas incase of a passive vehicle tracking system, all the GPS data is stored in the receiver and can be downloaded once the trucks arrived to the administrative office. Among the two types of tracking system real time tracking system is more popular as it helps in getting instant information about the truck and also helps to answer customer queries without delay.


As the barges have commodities and take two weeks to move commodities, it is not possible for the owners to get back the trucks quickly. But it can be tracked by GPS vehicle tracking system and the customers can be informed about the delivery accordingly. This assures customers about their product delivery and make them happy, which in turn adds new businesses. In addition to this, GPS tracking system keeps both vehicles and drivers safe on road leading to safe functioning of business. Also it helps in tracking the stolen assets, it may be the truck or any on- board items ,which protects the company from incurring losses. Drivers also feel safe from any false complaints against them and also able to present their real hardwork to their owners.


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