Question

In: Operations Management

should companies be truthful when volunteering information about production processes?

should companies be truthful when volunteering information about production processes?

Solutions

Expert Solution

Volunteering Information About Production Process

All the organizations which are present in the market and they are directly or indirectly dealing with the society and also using the resources to produce product and services need to share their production process with the government authorities through which they will tell how they manufacture their products and how much they use the resources which are around them like water, electricity and other resources and this sharing the information also helps the government to monitor and identify that the products manufactured are safe for the user and also safe for the environment. Volunteering information about the production process is important but still they can keep the techniques and tools confidential to keep the business running.

Now let us discuss why companies should be truthful when volunteering information about the production process.

  • It keeps a clean track record in the government database that shows that organization is using all ethical measures while using the resources and techniques to manufacture their products and their production process is totally safe for the people working and also that it will be safe for the users as well.
  • It creates transparency between the company and the customers and makes them comfortable that they are working with high quality material and there are no such elements that are going to harm them. This increases the goodwill of the organization in the market and more and more customers are attracted.

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