In: Operations Management
1. _____ are major accomplishments to be realized over a long
period of time.
A. Objectives
B. Goals
C. Tactical Plans
D. None of the above
2. ______ coordinate activities.
A. First line managers
B. Middle managers
C. Senior managers
D. Top managers
3. ___________ spreads decision making throughout the
organization.
A. Centralization
B. Decentralization
C. The Matrix Organization
D. all of the above
4. A mission statement describes the _____ of a business.
A. purpose
B. social goals
C. leadership strategy
D. none of the above
1 Ans: Option B – Goals
Goals are major accomplishments to be realized over a long period of time.
Example: Rob, has a goal of buying his own house in New York, it was his long term goal. Now he is well settled with a high paid job in New York, he thought of accomplishing his goal and by the time he realized that goals are major accomplishments to be realized over a long period of time.
2 Ans: Option D – Top managers
Top management, coordinate activities.
Example: If any company is starting a new project, then the top managers will coordinate the activities with senior managers and they will coordinate with middle managers and they will coordinate with first line managers. Generally coordinating activities is a chain process in any company.
3 Ans: Option A – Centralization
Centralization spreads decision making throughout the organization.
Example: Imagine a company called ABC, in this company all the decisions are taken by higher authorities and every employee will follow them.
4 Ans: Option A – Purpose
Example: Disney – maintains a mission statement as to create happiness for people of all ages, everywhere. As per their mission statement, their activities bring smile on others. Their mission statement clearly justifies their purpose of a business.