In: Operations Management
According to the book HR (4th edition) by DeNisi, job selection process has mainly three steps
step 1:- information gathering about pool of qualified applicant
In this step, information is gathered about the pool of qualified applicants which are to be selected in recruitment process in terms of their skills, knowledge and abilities. under this step, information is also gathered about applicants' education and experience of work and also about their attitudes towards work. there are many techniques are used for this purpose such as applications and background checks, employment test, preliminary screening interviews, work simulation.
step 2:- evaluation of qualifaction of each applicant
under this step, there is the evaluation of qualification of each applicant who are selected from the pool of the applicants. manager assess that how closely the qualification of applicants meets with the desired profile of the job. but sometimes there are the situations where the standards are not straightforward. for example- according to job profile applicants should have the experience of 10 years of working area. but there are an applicant who have the experience of 11 years then there is the condition whether the person who have 11 years of experience is more qualified than that person who simply meets the standards of job profile or both of the applicants should be treated as equal because both meets the standards of the job profile.
step3:- final decision about employment offer
the final step of job selection process is the decision about whom to hire finally. decision is very easy if there is only one vacancy but if there are the situation where dozens of vacancies are present for similar kind of job then the decision is very hard to make. to assess the applicants there should be the group decision making tasks , case analysis, personal interviews. there should be personality test. each selection criteria has its own limitations so organization must use most of the selection techniques. because of using most of the techniques organization is able to counterbalance the error of one selection technique against the other technique. it can create complicate situation too because by using of multiple techniques, sometime it is not clear thet who is the best candidate for the job because if a candidate passed some minimium requirement of some selection criteria but he gain the maximum in a one selection criteria then the decision is very complicated. sometime there is the situation where the person who is finally selected for the job is not the person who got the first ranked in the first selection criteria i.e. assessment of knowledge, skills and abilities. so the organization can use any method for the selection of candidate among the applicants without sacrificing performance on the job.