In: Operations Management
select Three Business Communication Skills that you feel are the most important.
Then type a Three Page Paper supporting your decision.
with references please
THANK YOU
Experts are not allowed to write reports and thus I am writing a summarised answer which you can elaborate afterwards:
The three important business communication skills which are important for the progress and the working of the effectivity and efficiency of the organisation are as follows:
1. Writing skills: First important thing for the business communication skill is the Writing skill. A person has to make sure that they are able to personify and write the business articles, report and every business presentation in the most effective manner which is able to convey the idea of what the sender wants to convey and also take the required feedback of what the reciever wishes to give with your writing. The writing skills would ask you to be accurate, precise and crisp with your writing where you are able to represent the idea while giving the most effective introduction, then with the main body and finally concluding the idea on an active or action strategy where you are asking the reciever to write you or email you back with what you have written. The effective writing skill is the most important business communication skill which would be able to convey yours thoughts, ideas and information in the detailed manner.
2. Active Listening skills: Another important business communication skill is the Listening Skills. Apart from effective writing, when a person is communicating personally he has to make sure that he is able to listen the ideas, thoughts and information, retain the same in the mind, link and create the most effective meaning of the information and facts being passed on, think and do the analysis of the information being passed on and finally speak and give the proper feedback about what you have heard. You should be quiet and active while listening where you are able to retain the important information a person is telling and understand each and every word in such a manner to make the most desirable decisions for afterwards.
3. Speaking Skills: At last, the last important skill is the Speaking Skills. Apart from writing and listening skills, you have to be able to have the most efficient and the best of Speaking Skills. Speaking skills invole you to present and speak in such a manner where you are able to conceptualise the ideas, present the ideas and present the most advantageous concepts about the ideas where the person who is listening to you would get attracted towards your ideas and make a deal with you about the same.