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In: Operations Management

In what ways has the health care industry responded to society’s concerns about the quality and...

In what ways has the health care industry responded to society’s concerns about the quality and safety of health care?

Solutions

Expert Solution

The ways in which health care industry responded to society's concerns about the quality and safety of health care are as follows:

  • Healthcare industries have started developing a culture that gives value to accountability and teamwork. They have created an environment where people are enouraged to speak up.
  • Safe environments have developed where people feel comfortable in giving their views and where changes are communicated and implemented in effective manner.
  • They have developed a system to take feedback from their patients, work to eliminate negative things and that changes are also visible to patients and staff.
  • These industries use clinical analytics for providing sustainable and scalable quality improvements to their patients and staff members.
  • The concentration of these industries are on evidence based practices. They provide more time for special and difficult cases to solve by maintaining quality standards.

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