Question

Appendix 1A provides guidance for becoming a better critical thinker. A recent Forbes poll of business leaders found that the most important skill business leaders are seeking in their employees is critical thinking. As you study the appendix, why do you think this skill of critical thinking is so valuable to business managers?

Answer 1

Solution:-

Almost all decisions we make and implement don’t prove tragic if we find reasons to abandon them. However, our decisionmaking will be infinitely better and more likely to lead to success if, when we reach indefinite, we pause and consider theimpact on the people and activities around us.The elements needing consideration are generally numerous and varied. In many cases, consideration of one element from adifferent perspective will reveal potential dangers in pursuing our decision.

Skill of critical thinking is so valuable to business manager, we can understand this using following examples:-

Manager:-

As team leaders, managers are role models for their direct reports. How managers analyze problems influences how their team members will handle issues going forward. Managers that use critical thinking processes foster teams that are intentional about assessing problems and devising solutions.

Business Analyst:-

A business analyst’s job is to evaluate data and make informed decisions regarding a company’s performance. Careful critical thinking can uncover innovative solutions to address issues that come up and to boost business growth in the future.

Human Resources Specialist:-

Workers in the human resources department are responsible for hiring new talent, determining which employees get pay raises and deciding appropriate consequences for workers who have violated company policy. Each of those situations requires deliberate critical thinking on the part of human resources specialists, who literally have the power to make or break a colleague’s career.

Marketing Associate:-

Well-developed critical thinking skills are vital to the marketing team’s ability to create and manage successful marketing campaigns. Marketing associates must be able to gather and analyze demographic information about an organization’s target audience in order to know how to reach customers effectively when promoting the brand.

Sales Agent and Customer Service Representative:-

Customer service reps and sales agents have the most direct contact with clients. The ability to think critically enables both groups of workers to satisfy customers’ needs. For instance, if a disgruntled customer storms into a store to complain about a faulty product, a critically thinking customer service associate can get to the root of the problem and suggest possible solutions to the client, who can then choose the best option and leave on a positive note.