Question

Question 3

Analysis of case study passage for answering sub-questions a, b and c.

In an industrial durbar all the parties in an organization right from the top, middle and lower levels of management staff agreed that discussions to be addressed would not be complete if the scope of industrial relations is not interfaced with the role of negotiation, strategy, dispute and resolution. Hence, negotiation is a discussion of a disputed issue of conferring with other parties in order to reach an agreement or settlement. This connotes strategy defined by H. Igor Ansoff as “a proposed action or sequence of actions intended to have a far-reaching effect on the ability to achieve an objective”. That of dispute is regarded as persistent anger/argument between parties over some issues such as poor conditions of service/pay/dismissals, etc, while resolution tackles settlement of disputes/conflicts according to the needs of individuals, groups and tasks using strategies.

Conceptualizing the scope of industrial relations would thrive on negotiation, strategy, dispute and resolution. Explain each of them in matters of conflict between employers and employees in an organization. AN (10mks)

Digesting what strategy means assist in dispute resolution. What does this statement imply? AP (10mks)

Elaborating on what resolution is about goes a long way to ensure industrial peace. Explain this analogy. AN (5mks)

Question 4

Passage for case study and analysis for answering sub-questions a, b and c.

Disputes could be settled by the acronym ACAS (Advisory, Conciliation and Arbitration Service). Advisory involves giving advice to the parties concerned by senior officers to promote settlement. Conciliation is introducing a third party to suggest possible solutions to be accepted by all parties without compulsion. Arbitration is a voluntary process where parties agree to accept and tolerate each other’s opinion. Mini-trial is a structured negotiated settlement technique as an expedited trial to hear the sides of all parties to attempt a negotiated settlement involving cases heard by a panel. Methods used for dispute resolution are lawsuits (litigation at the judiciary/court), collaborative law (involving lawyers for the clients to serve the interests of all parties) and mediation (settlement using neutrality by a third party resulting in a signed agreement or contract with a memorandum of understanding binding the parties).

Devising a means to distinguish between Arbitration and Conciliation processes would facilitate the necessary approach in strategy for negotiating and resolving dispute. Explain Arbitration and Conciliation. CR (10mks)

Giving a discourse of the use of mini-trial and collaborative law could prepare the way of negotiating parties in a dispute. Embark on one of them for explanation. EV (10mks)

                                                                                                           

Tabulating gives distinction between two or more issues. Explain the difference between Advisory and Arbitration in the acronym ACAS in the settlement of individual dispute in a two column table. CR (5mks)

Answer 1

questions #3.
a. In the industrial relations the dispute is bound to come at some point of time because of difference in interest. However the successful planning and execution of industrial relations help in achievement of human relationships objectives smoothly. Any dispute which is due to difference in interest and understanding over a period of time can be resolved with the help of right industrial relations strategy and negotiations skills.
b. The strategy for industrial relations has got three dimensions on which it is built to resolve any dispute. The strategic dimensions are the organisations culture and value systems, importance and negotiation power of the employee and the industrial rules and regulations imposed by the government.
c. Dispute resolution should have a long term impact and in order to achieve Lon lasting sustainable dispute resolution it must be helpful in satisfaction of all stakeholders. Only if the resolution is acceptable to the all the participants and brings in a win win situation it will result in long term impact.