Question

In: Operations Management

Assume you drank a cup of coffee or tea this morning. Did you make it yourself...

Assume you drank a cup of coffee or tea this morning. Did you make it yourself or did you buy it? Draw a detailed process map illustrating the activity involved in making/obtaining your beverage. Use the appropriate process symbols. Be sure to take into account decision points and input and outputs. Explain the decision points and processes involved.

Solutions

Expert Solution

Decision Points:

1. If temperature reaches to 100 degree water start boiling. At this moments, you have to add the tea leaf.

2. Second decision you have to take before switch off the burner. you have to taste the tea, Is it good in taste or not? If taste is good move to next process otherwise add the ingrediants according to taste. You can not fix the ingrediants for a cup of Tea because everyone has different taste of tea.

Inputs: To make a cup of tea inputs can be Water, Mug, burner, Tea Leaf, Sugar, Pan(Pot), Filter equipment and a cup.

Output: Finally you will got a cup of Tea as output.

Process of tea making:

Take a jug and fill it with water. Now put Pan on stove and pour water into Pan. Stove turn on and water start boiling when temperature reaches to 100 degee. Now add tea, sugar and milk according to taste and cup size. Tea will boil continue, untill it has good taste. Now switch off the burner and pour the tea in cup by filtering process.


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