Question

The Information System Steering Committee in conjunction with administration implemented a computerized physician order entry (CPOE) system 2 years ago. A separate committee is being created to determine the effectiveness of the CPOE with the Information System Steering Committee providing guidance. As a project manager, you have been given the responsibility of selecting the appropriate individuals, those with a vested interest in the CPOE, for inclusion on this committee.

Answer the following questions/statements in a 200-350 word essay. Please use at least 2 references,

What role has the COPE vendor played?

Discuss the various issues/trouble tickets, if any, that users would create. (Use your imagination here, either from experience, or from your readings/research. What types of reasons would users contact IT to create a ticket for this CPOE system?)

Determine your facilities satisfaction with the CPOE system.

What recommendations will be made?

Answer 1

The CPOE (computerized physician order entry) is a software application that facilitates the entry of the medical orders by the provider in the computer system. It can be located within an inpatient or in the form of ambulatory setting. The specific role of CPOE is to replace the traditional format of entering medical orders using prescriptions or fax. The incorporation of CPOE in healthcare sector ensures that the level of error is minimized in such a critical sector. Also retrieval of information becomes easy with the help of CPOE. Maintaining records can be easily facilitated with the help of this system. The implementation of CPOE helps in ensuring safety and compliance in the healthcare sector.

The various issues/trouble tickets that the user can initiate using CPOE system:

• Data Error
• Validation Error
• Information Mismatch Error

The incorporation of CPOE system benefits the organization in the following ways:

• It facilitates data entry
• It facilitates data retrieval
• The system error can be minimized using the CPOE system
• The safety element can be easily incorporated with the use of CPOE system
• The information can be digitally protected, ensuring patient’s safety

The CPOE system must be incorporated within the medical healthcare sector. The benefits of this system must be reaped. This system facilitates the ease of access and can be very beneficial for the organization.

https://healthit.ahrq.gov/ahrq-funded-projects/emerging-lessons/computerized-provider-order-entry-inpatient/inpatient-computerized-provider-order-entry-cpoe

http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.620.1139&rep=rep1&type=pdf