Question

In: Statistics and Probability

A vehicle repair shop wants to determine the satisfaction level of their customers. In order to...

A vehicle repair shop wants to determine the satisfaction level of their customers. In order to do so, they randomly select 60 of their customers and send them a satisfaction survey. 43 of the individuals surveyed state that they are “Very Satisfied” with the service they received. Assume that the repair shop has more than 2000 customers.

a.Verify that we can construct a confidence interval for the proportion of the vehicle repair shop’s customers who are Very Satisfied.

b.Construct a 90% confidence interval for the proportion of the vehicle repair shop’s customers who are Very Satisfied.

Solutions

Expert Solution

given data and some necessary calculations are:-

sample size (n) = 60

sample proportion () = 43/60 = 0.7167

a).conditions :-

the sample is stated to be a simple random sample , the value of is 12.182 ,which is greater than or equal to 10 and the sample size can be assumed to be less than or equal to 5% of the population size.all the requirements are satisfied.

[

n = 60 < 5% of 2000 = 100 ]

b).z critical value for 90% confidence level, both tailed test be:-

The 90% confidence interval for the proportion of the vehicle repair shop’s customers who are Very Satisfied is :-

*** if you have any doubt regarding the problem ,please write it in the comment box...if satisfied,please UPVOTE.


Related Solutions

An automobile repair shop is concerned about customer satisfaction in terms of the entire experience customers...
An automobile repair shop is concerned about customer satisfaction in terms of the entire experience customers receive from the repair shop. In order to quantify the customer experience, three critical service characteristics have been identified: Complaints of a failure to fix the vehicle. Delay beyond the promised pickup time. Complaints of damage to the inside/outside of the vehicle during repair. A level of zero defects is the long-term goal. In order to address this goal, statistics have been collected over...
A restaurant chain in Ontario wants to know the level of satisfaction of their customers. From...
A restaurant chain in Ontario wants to know the level of satisfaction of their customers. From each of Toronto and Ottawa, a random sample of 14 customers was selected and asked to rate their dining experience on a scale from 1 to 10 (with 1 being not satisfied at all, 10 being extremely satisfied). A total of 28 scores was collected. Below is a summary of the data: City Toronto Ottawa Sample Mean 4.3611 5.9444 Sample std. 1.1401 2.4254 #...
A company wants to study the satisfaction level of all their customers. They decided to reach
1. A company wants to study the satisfaction level of all their customers. They decided to reach out to all of their customers with five survey questions. This is an example ofO Descriptive quantitative analysisO Inferential quantitative analysisO Meta-cognition analysisO None of the answer choices are correct2.A data set has two variables, house price and house size The researcher makes a hypothsis that the higher the size of the home the higher its price. In this analysis the independent variable...
In order to compare the satisfaction of customers of 2 competitor companies of , 174 customers...
In order to compare the satisfaction of customers of 2 competitor companies of , 174 customers of company A and 355 customers of company B were chosen randomly. Customers were required to rate the companies from level 1 (least satisfaction) to 5 (maximum satisfaction). The results are included below. Check whether the difference in the mean level of customers' satisfaction of the two companies is statistical important at 1%. The results are included below: Company A   Company B Sample Size  ...
A school district establishes a vehicle repair shop that provides service to other departments, all of...
A school district establishes a vehicle repair shop that provides service to other departments, all of which are accounted for in its general fund. During its first year of operations the shop engages in the fol-lowing transactions: • It purchases equipment at a cost of $24 million and issues long-term notes for the purchase price. The useful life of the equipment is eight years, with no residual value. • It purchases supplies at a cost of $4 million. Of these...
A school district establishes a vehicle repair shop that provides service to other departments, all of...
A school district establishes a vehicle repair shop that provides service to other departments, all of which are accounted for in its general fund. During its first year of operations the shop engages in the following transactions: It purchases equipment at a cost of $24 million and issues long-term notes for the purchase price. The useful life of the equipment is eight years, with no residual value. It purchases supplies at a cost of $4 million. Of these it uses...
Please use minitab Customers are surveyed to ascertain their level of satisfaction. 10 customers in each...
Please use minitab Customers are surveyed to ascertain their level of satisfaction. 10 customers in each of 3 regions are surveyed. They are asked; “On a scale of 1 to 100, if you were to buy another car, what are the chances it would be American made”? Region A: 67 65 59 59 58 61 66 53 51 64 Region B: 66 68 55 59 61 66 62 65 64 74 Region C: 87 80 67 89 80 84 78...
You need to study the satisfaction of customers of a specific restaurant. You decide to order...
You need to study the satisfaction of customers of a specific restaurant. You decide to order food and talk to those customers sitting next to you. This would most closely describe which type of sampling technique? Convenience Systematic Stratified Random
An airline at the Rochester Airport wants to determine passenger satisfaction with their flying experience. There...
An airline at the Rochester Airport wants to determine passenger satisfaction with their flying experience. There are 3 morning flights, 5 afternoon flights and 4 evening flight. All planes for this airline have the same configuration – with 24 seats in first class and 156 seats in coach. Each passenger has a ticket number, which is scanned as they board the plane in Rochester. Describe BOTH a stratified sampling method and a cluster sampling method you could use to survey...
Angie’s Repair Shop does custom sewing repairs for customers, including sewing on buttons and putting in...
Angie’s Repair Shop does custom sewing repairs for customers, including sewing on buttons and putting in new zippers. Angie went to business school, so she knows that she needs to keep an eye on her sales trends. Results for October through December are listed below. Type of Job      Units                          October    November     December Sew on buttons     250                400               500 Put in new zipper   100                125              150    Hem pants          200                 175              200 Hem skirt               100                  80                 75 Take in...
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT