Question

In: Operations Management

1. Which of the following is the most effective goal? a. Add a new product to...

1. Which of the following is the most effective goal? a. Add a new product to the company's product line. b. Improve market share by 3 percent. c. Retain 75 percent of employees. d. Become the market share leader by 2020.

2.

What do we call the number of employees that a manager supervises?

a. centralized organization
b. line organization
c. organization chart

d. span of control

3.

..........theory proposes that perceptions of fairness directly affect worker motivation; SelectMaslow's hierarchy of needs theory x and theory yexpectancyequityItem 2 theory deals with the relationship among effort, performance, and reward.

4.

A company that is trying to decide whether to outsource its production to Mexico or keep it manufacturing in Canada is involved in SelectcontingencyoperationalstrategictacticalItem 1 planning; a company that is trying to decide how it should restart its operations if there is a shutdown due to an earth quake is involved in SelectcontingencyoperationalstrategictacticalItem 2 planning.

Solutions

Expert Solution

ANS 1. OPTION D IS CORRECT. THE EFFECTIVE GOAL IS SET UP AND FOLLOWED BY DIFFERENT ACTIVITIES. THE GOAL HERE CAN BE TO BE A MARKET SHARE LEADER AND FOR THAT THEY CAN EITHER INTRODUCE A NEW PRODUCT, CAN INCREASE THE SHARE BY 3 PERCENT OR RETAIN 75 PERCENT OF THEIR EMPLOYEES. ALL THESE ACTIVITIES ARE SUBORDINATE TO THE GOAL OF BEING A MARKET LEADER.

ANS 2. OPTION D IS CORRECT. SPAN OF CONTROL MEANS THE THE FUNCTIONS, THINGS OR PEOPLE THAT IS UNDER THE CONTROL OF AN INDIVIDUAL. THEREFORE THE EMPLOYEES WHO ARE UNDER A SUPERIOR ARE CALLED SPAN OF CONTROL.

ANS 3. MOTIVATION THEORIES DEALS WITH FAIRNESS TO THE EMPLOYEES MOTIVATES THEM TO WORK MORE. THEREFORE OPTION 1 IS CORREC T WHICH CONSISTS OF MOTIVATION THEORIES.

ANS 4. THIS IS A STRATEGICAL DECISION OF THE FIRM EITHER TO KEEP IT IN MEXICO OR TO OUTSOURCE TO CANADA BECAUSE THEY HAVE TO TAKE INTO CONSIDERATION MANY FACTORS BEFORE THAT AND THEN PLAN.

ANS 5. THIS IS THE PLANNING PART WHEN THE COMPANY IS PLANNING HOW WILL THEY RESTART THEIR BUSINESS.


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