You have recently been promoted to district manager of a large scale restaurant chain which specializes...

You have recently been promoted to district manager of a large scale restaurant chain which specializes in affordable meals in a pleasant environment. In accordance with management objectives, you are responsible for increasing sales of appetizers by 20 percent by the next quarter for the 15 locations in your area. Keeping channel richness in mind, how will you make contact with the restaurant employees to facilitate the sales increase? Organizational Behavior

Expert Solution

The amount of information which can be transmitted through a communication channel is called as channel richness. Channels like bulletins and memos have low channel richness whereas video-conferences and face-to-face conversations have high channel richness.

Keeping this in account, channels like letters or pre-recorded messages won’t be the recommended channel and we should be considering a richer channel. However, considering that it’s a large-scale restaurant with 15 locations, having a face to face conversation with all the employees might also not seem the best approach.

Considering all this, I would definitely start with sending an email to all the employees stating clearly about the management objective for the next quarter. In addition to this, I would conduct video conferences and group discussions with the restaurant managers to align with them on the objectives and discuss ways to go ahead with it. I’ll further inform the restaurant managers to conduct face-to-face group meetings with their respective employees and emphasize on the changes in the management objective.

Taking into account all these measures, I am confident that the message would be properly transmitted to the employees.

keosha answered 1 year ago

You have recently been promoted to General Manager at Creekview Lodge, a 50 room hotel in...

You have recently been promoted to General Manager at Creekview Lodge, a 50 room hotel in Gatlinburg, Tennessee. You started working at the lodge in high school in the restaurant and after college, returned to Creekview as one of the assistant managers before being promoted to hotel manager. Recently, a 200-room hotel opened not far from Creekview Lodge, and although Creekview still maintains near 100% capacity there has been quite a bit of turnover. More than ten employees left to...

Case Four Conflict Management You have recently been promoted to a Manager that looks after two different...

Case Four Conflict Management You have recently been promoted to a Manager that looks after two different teams of direct reports. The outgoing manager provided you with some insights about the various team members of both teams and made a point to mention that both teams work very differently from each other. Specifically, Team A members were constantly sniping and undermining each other at both team meetings and in one on one interactions. The results that Team A produced were less...

You have recently been employed by a large retail chain that sells sporting goods. One of...

You have recently been employed by a large retail chain that sells sporting goods. One of your tasks is to help prepare periodic financial statements for external distribution. The chain's largest creditor, National Savings & Loan, requires quarterly financial statements, and you are currently working on the statements for the three-month period ending June 30, 2018. During the months of May and June, the company spent $1,200,000 on a large radio and TV advertising campaign. The $1,200,000 included the costs...

You have been promoted to work as human resource manager for the ABC OVERSEAS COMPANY, you...

You have been promoted to work as human resource manager for the ABC OVERSEAS COMPANY, you new job will be here in CANADA branch. 1.How will you achieve employment equity? 2.What are the variables of Canadian culture that you will realize at your new workplace? 3.Will this Organizational Culture impact positively on your new work environment? Why? 4.What can you do as a manager to improve employee engagement?with examples of your own? How can we protect employment at Canadian workplace?...

Factual Background Congratulations. You have just been promoted to a Senior Manager position in the Finance...

Factual Background Congratulations. You have just been promoted to a Senior Manager position in the Finance Department. You now supervise five (5) employees who process payroll for a large successful publishing company. You have worked for the company for six (6) years and you’ve worked alongside the employees you now supervise the entire time. You consider these coworkers who are now your subordinates as some of your closest friends. You often socialized after work, attended events together, and truly got...

4. You have recently been appointed the auditor of Freak Beans Ltd., which operates a chain...

4. You have recently been appointed the auditor of Freak Beans Ltd., which operates a chain of health food shops in the south-west of England. Originally, the company began 10 years ago with just one store catering to less conventional customers but with increasing concern about consumers’ health and the sustainability of food sources, the company attracted more mainstream customers. Demand in the last five years has grown to the extent that the company has opened a new store every...

You are employed as an assistant project manager for a large firm that specializes in the...

You are employed as an assistant project manager for a large firm that specializes in the construction of commercial buildings throughout the Southeast. You recently finished work on a large bank building in Birmingham, Alabama, and are now working in the main office in Atlanta where you are heavily involved in estimating. The company is very safety conscious. This awareness is reflected in the firm’s injury incidence rate which is about 1/6th of the national average for this type of...

You are a financial consultant who specializes in fixed income investments. You have been recently hired...

You are a financial consultant who specializes in fixed income investments. You have been recently hired to advise Lovett, Inc., on their bond portfolio. Lovett is risk averse with respect to its bond investments. Also, Lovett has told you their intent is to hold their fixed in investments to maturity. Lovett has three U.S. treasury bonds that they are considering. Bond Type Par Value Coupon Yield to Maturity Maturity (years) A Zero coupon $1,000 8% 10 B Coupon $1,000 12%...

After spending ten years as an assistant manager for a large restaurant chain, Ray Clark has...

After spending ten years as an assistant manager for a large restaurant chain, Ray Clark has decided to become his own boss. The owner of a local submarine sandwich store wants to sell the store to Ray for $65,000 to be paid in installments of $13,000 in each of the next five years. According to the current owner, the store brings in revenue of about $110,000 per year and incurs operating costs of about 63% of sales. Thus, once the...

You have been appointed as a consultant to Texas Bob’s BBQ shack, Inc., a restaurant chain...

You have been appointed as a consultant to Texas Bob’s BBQ shack, Inc., a restaurant chain based in Austin, Texas. The company is considering expanding into the Cincinnati market and has retained you to advise it on an appropriate real estate strategy. The standard real estate strategy when entering a new market has been to work with a local partner who will identify, purchase and retain ownership of a suitable building. Texas Bob then takes a ten-year net lease on...

Question