Capacity Management
Capacity Analysis: Theoretical vs Actual Capacities, Utilization,
Process Capacity, Process Flow Rate, Bottleneck Identification,
Load Balance, Idle Time
Capacity Improvement: Work Redesign, Load Rebalance, Work
Cell
Interface of Marketing and Operations
Queue Management and Analysis
Concepts, Motivations and Challenges in Queue Management
Role of variability in operations management
Queue Analysis: Time in Queue, Time in System, Queue Length (WIP)
Gannt Chart
Waiting Line Improvement: Queue Configuration, Arrival Pattern,
Queue Priority
Application of Queue Analysis: Finance and Accounting
Quality...