Question

Late last year MultiCo, a German International Manufacturing Corporation won a prestigious threeyear infrastructure contract in Australia. MultiCo is responsible for the project management which includes managing several different Australian and international providers and suppliers. A newly established project team based in Sydney Australia will be managed by a German project manager from MultiCo’s head office. The German project manager realises that his newly established project team - consisting of Australian, German, Italian and Chinese subject matter experts - might face some cultural challenges as they have never worked with each other. He wants to have an in-depth research into how to enhance the performance of multicultural project teams: what are challenges and opportunities that multicultural teams face, and how can he assist his culturally diverse team to better prepare them for the tasks at hand and to enhance team performance? The German project manager asks you – a Master’s Graduate who aspires to become a manager in a global organisation - to advise him about managing multicultural teams for high performance, and to outline an approach to prepare for multicultural team challenges. The report needs to include: i. Identify what would a high-performance multicultural team look like? - Identify and review challenges and opportunities of multicultural teams. - Analyse and explain how leadership, decision-making, and communication impact multicultural teams. ii. Recommend suitable actions for the German manager to overcome possible cultural challenges. iii. Conclusion and way to go forward for the multicultural project team.

Answer 1

The good work done by the members of the managing company's team affects the company's reputation. It also disguises the company's features as well.Being at the level of management, these employees introduce coordinationstion, cooperation, brotherhood and intelligence among themselves.

As it is known that this employee belongs to different countries and they each have their own culture language and food lifestyle. Therefore, respecting the feelings and culture of all of them, they should be provided with a platform where there is no discrimination.

Challemges :

Main problems faced by the company: Maintaining the cultural environment and preventing conflict with the partner, to generate the same qualities of leadership among the employees of the company and provide them with proper training to put the partner in the new environment.

Communication is a major problem. That is, despite being people of different languages, there can be a problem of communication between them because everyone has a different way of speech which can cause some problem in understanding each other.

To strengthen communication, the employees of the company should also provide regarding communication skills.

Not all these problems arise, For this, it is necessary to promote organization ethics and work culture among them so that during their work, attitude related to true integrity and honesty etc must be follow.Through organization and work culture, the conflict of interest between them can be stopped and the spirit of leadership can also be generated.

Good performance multicultural team be like :

Just as we come from different countries, there is diversity in culture language. Therefore, to create a feeling of respect for each other's culture among them, the company should help in knowing each other's culture so that it creates a feeling of respect among them.

So, It is necessary to create code of conduct, code of ethics.By promoting good work culture, we can boost the productivity of a company, create a corruption-free environment.Such type of environment helps the company to remain competitive as well as establish its reach in the world market.

Decision making ,leadership and communication :

1) It is necessary to respect the views of all language speaking managers in making decisions so that a democratic decision and a decision in the best interest of the company can be taken and there is no bias in it.It is all things. Promote a good decision making that will help in good policy formulation, implementation, review.

2) As is known that the leadership is being done by the German manager. Therefore, there may be a problem for people speaking other languages. For this it is necessary that time to time should be provided to other people speaking other languages ​​also from the leader.

3) Communication can also be a major problem. Therefore, it is necessary to remove this so that people of different cultures, leadership and company do not have any problem in creating good work culture.