Question

Choose an organisation in the hospitality industry in malaysia(eg:hotel or etc). what are the impacts(both negative and positive)of technology advancements on the organisation human resource practice.

provide suggestions or recommendation on how it approved from its current practices for the betterment of the whole organisation.

topic are the discussion

1.employee recruitment and selection

2.employee health and safety

3.training and development

Answer 1

A organization in the Malaysia and name of the organization is Kuala Lumpur hotel

Technology has always played vital role in changing the dynamics in the hospitality industry. As it happened in the hotel Kuala Lumpur the technology has played vital role in establishment of the status which Kuala Lumpur has achieved, as in the hotel use of technology in increasing the automation in their work field like their cleaning service and automatic door services are really good. In the current scenario as the industry increases its advancement the technology is replacing the human resources which is causing a huge impact on the economy negatively.

Employees are recruited by the process of getting a degree of hospitality management then they had a written test and some are also called by internships in the hotel. After the candidate cleared the written test then called up for the interview then the top scorers get the jobs. Some of the recruiters are also hired on seasonal bases but they get the chance until locals are fully fit in.

Employees wealth is very much precious in our hospitality management, proper safety of employees and customer is our prior duty so we fully take care of hygiene of all the employees so that no one gets effected by anyhow in the hotel premises.

To maintain high level of service proper training programs and courses are conducted so that the employees gave the best of the business treatment and in Kuala Lumpur the latest developments in kitchen assets , swimming pool, décor and similar things with latest design has been installed to make it as a world class Hotel.

Technology has always played vital role in changing the dynamics in the hospitality industry. As it happened in the hotel Kuala Lumpur the technology has played vital role in establishment of the status which Kuala Lumpur has achieved, as in the hotel use of technology in increasing the automation in their work field like their cleaning service and automatic door services are really good. In the current scenario as the industry increases its advancement the technology is replacing the human resources which is causing a huge impact on the economy negatively.

Employees are recruited by the process of getting a degree of hospitality management then they had a written test and some are also called by internships in the hotel. After the candidate cleared the written test then called up for the interview then the top scorers get the jobs. Some of the recruiters are also hired on seasonal bases but they get the chance until locals are fully fit in.

Employees wealth is very much precious in our hospitality management, proper safety of employees and customer is our prior duty so we fully take care of hygiene of all the employees so that no one gets effected by anyhow in the hotel premises.

To maintain high level of service proper training programs and courses are conducted so that the employees gave the best of the business treatment and in Kuala Lumpur the latest developments in kitchen assets , swimming pool, décor and similar things with latest design has been installed to make it as a world class Hotel.