In: Statistics and Probability
Given Information:
Service Rate: 2 Televisions per hour or 16 Televisions per 8-hour shift
Arrival rate: 10 Televisions per 8-hour shift or 1.25 Televisions per hour
This is a case of Single Server Queuing model
We need to find out the time duration that customer has to wait before the tv set is ready to be picked up.
Following formula can be used to calculate the expected waiting time for a customer in the system:
Therefore, the time duration that customer has to wait before the tv set is ready to be picked up is 0.8333 hours