Question

Training methods are crucial when it comes to using databases. Studies have shown that HANDS-ON training is just as effective as classroom and group training techniques.

		True
		False

Allocating sufficient resources to system implementation allows individuals to know that the system works properly, is stable and secure. What is another positive result that comes with having resources available during system implementation?

		User acceptance comes with confidence
		Technical staff expertise is unavailable
		Users do not need to rely on Tech support to realize the value of the system
		Super-users are less used and have more time on their jobs
		All of the above

What is an objective of the IT strategic planning process?

		To ensure that the organization has not missed a strategic IT opportunity
		To develop a communication tool to inform the organization of IT initiatives
		To develop a tactical plan that details approved project descriptions
		All of the above

Answer 1

1) True.

(Hands-on education gives students both the freedom and responsibility to learn through real experience, rather than through simply reading or listening to somebody else.)

2) Super-users are less used and have more time on their jobs.

(reduce the time and effort required by workforce to carry out their daily activities. Properly implemented, solution can greatly reduce or eliminate repetitive manual processes, thus freeing up team members to focus on their tasks.)

3) All of the above.

(Its objective is to ensure that information technology plans and activities align with the plans and activities of the organization; in other words, the IT needs of each aspect of organizational strategy are clear, and the portfolio of IT plans and activities can be mapped out organizational strategies and operational needs. The strategic plan also creates a tactical plan that has information on approved project descriptions, and like the project plan, timeframes, budgets, plans for staffing, and unlike the project plan, a plan for risk factors.)