Question

In: Nursing

Jane Doe has a promising career at University Hospital. In six months of working, she has...

Jane Doe has a promising career at University Hospital. In six months of working, she has been promoted to Associate Director and tasked with overseeing consumer quality and satisfaction, which will be used to support the hospital’s new vision and mission. This is Jane’s first big assignment, which is to develop a campaign aimed toward adult learners across several departments. However, her project is at risk due to a 32-year veteran on her team, named John Doster, who is reluctant to participate.

Jane must find a way to leverage power and influence in order to encourage and motivate John to increase his performance and participation to ensure success of the project.

Discuss the following:

  • What are the sources of power for Jane? And for John?
  • What influence tactics can Jane utilize in order to get John on board?
  • Which power bases should Jane draw on to help her influence John?
  • How does Jane use influence to get John to be more concerned about the organizational success than his own needs or desires?

Solutions

Expert Solution

As health team member jane Doe is a promising, charismatic, enthusiastic. She is very positive enough to approach all her team members. She can influence them easily on all classes of people.

Why jane Doe? And what are qualities find in a active health industry member-:

Let us go through certain facts below.

It is very clear that in any field especially in health service there come together certain qualities.

Professional skill and ability

Professional Etiquties

Organizing and leaderships

Professional Roles

Interpersonal relationship in nursing

Professional skills

health industry which calls for certain special qualities, she must be sound enough to manage and monitor all thing, a close and quick observer, and must be person of delicate and decent feeling.Discipline and obedience, Honesty and loyalty, love to fellow men, ability to inspire confidence etc..

Professional Etiquette

Etiquette is code of good manners that a health staff should follow, each staff are important in health team that must work in cooperation, and harmony for the care of the sick.

Each of them should be courteous to all, be gentle and polite to all members of the team.

Respecting seniors, co-workers, clients.

Professional Roles in team

Must be care giver to all vists hospitals in order to promote health of people

Must be critical thinker, teacher, communicator, researcher to all team members and entire group

Interpersonal relationship

In health team, each members should keep good relationship with many people

With physician, nurses, paramedical staff, other hospital personal, clients. Good relationship is maintained with all these category of people in different department of hospital satisfactorily

Jane doe is very excellent in dealing with all these manners and now she face other veteran in her team named john.he may be some more experienced guy in the hospital. To influence him is very risky job for jane but effective communications and kind approach will change john attitude towards team.

Engage john with certain responsibilities to mange sub groups and ask him for suggestions and knowledge from his experience. This will be changing john to more curious and responsible.

Do not reject his proposal but accept and admit him. Put forward the group the role and part of john he took in the matter.

Always be positive and kind towards team members, they will gradually accept you as an important part of team.effective communication, observation, organization capacity are main tool to lead a team and firm.


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