In: Nursing
Q1
Leaglly speaking jane can file complaint against hospital and demand for justice as hospital authorities has shared her privacy healthcare documents with health agencies with out intimating her. Ahe can demand for legal action against hospital or else she can demand for compensation for this action.
2.
Hospitals legal responsibilities towards healthcare agencies are that they should have to report each and every single case of such disease sufferings while informing such condition they must be aware the patient with the situation and start the treatment accordingly for the particular person. And if person willingly wants to disclose this to the society or health authorities then only hospital should disclose the identity of jane.
Q3.
Hospital must treat the privacy complaints seriously and
Should responds timely to patient and Officer inspector of general as immediately as possible with proper justification to the ccmplaints other wise legal action can be taken against hospital by OIG. Hospital must
1. Respond Timely to Patient Complaints
2. Conduct an Adequate Investigation for complaints.
3. Rectify and Correct Mitigated Harmful Effects.
4. Determine if there is a Reportable Breach in processing or data generation.
5. Involve HR to Determine Disciplinary Measures for respective measures.
6. Get all Documents in order to understand the actual situation for proper justice.
7. Follow up with the Patient regularly.
Q4.
Administration have handled the situation is proper way which is legally correct method to deal with such situation's. Aa they have advices to jane to file complaint as anonymous patient so as to preserve her identity and also ensured to that proper investigation should take place for incidence happed recently with jane and jane must get legally solved her issue as best way as possible.