In: Operations Management
Working Hours at Zumaju Corp.
Zumaju Corp. is a newly established high-tech company, Currently it employs 80 workers, most of whom are male, under 30 years of age and nearly having at least a bachelor's degree. Employees who come late to work are a constant problem. All kinds of excuses are offered, the most common being the heavy traffic in the area near the office which is located in the centre of the city. Sometimes, the staff say they are late because they have to send their children to daycare facilities which do not open before 8.00 a.m., which mean they find it difficult to get to work by 8.30 a.m., the official starting time. There are also employees who often have to work at night because their customers are in countries with a major time difference to Malaysia. They complain that it is not fair that they should be expected to start work at 8.30 a.m. like everyone else. They are now threatening to leave, which is cause for concern as with their high level of skills they would be difficult to replace.
Last year, a local university which has a city branch very close to the premises of Zumaju Corp. started a Masters in Science programme on a part-time basis with specializations in information technology and business for science graduates. Several of the Zumaju workers are keen to enrol but are worried about clashes between classes and work-time.
Staff dissatisfaction in the company is increasing. The Director responsible for human resource is wondering whether a major review of working hours would help stem the potential outflow of talented workers
Case Questions:
1. What are the working hour options available to the company?
2. What steps should the company take to find out whether changing the working hours would solve the problem the company is facing?
Each pair of students need to prepare 1 written report (minimum 1,000 words) and present within 15 minutes the findings in class according to the following contents:
1. Introduction of the case study
2. Identification and elaboration of the problem (together with questions from the case)
3. Suggested solutions to the problem together with answering the questions from the case
4. Discussion on the suggestion
5. Conclusion
case questions
1.The official starting time of the company is 8:30am.
2.The changing working hours will solve the problems the company facing today.because the main problem of the company also related with the working hours.thecompany is located in the city so traffic problem willmbe their it is difficult to reach the employees on time.age below 30 are workiing hear so they have small kids they need to send them into theplay school,school os not open before 8 am.it is a dfficulty faced by them.most of them are just completed their bachlors only they joined for a parttime masters cours they collash with the working hours.some ofthm are working with other countries not the malasian time.so they have also complaint on the working time of others.so changing working hours will solve the oroblem of the company
CASE STUDY
FLEXTIME PLANING
INTRODUCTION
Flexibleschedule dont only provide employees with job satisfaction,better health ,increased wprk life balance,and less stress,they also benefit employers.through higher productivity levelsless turnover and reduced absenteeism,employers are able to retain qualifide employees and save money as well.
PROBLEM IDENTIFICATION
SUGESTED SOLUTIONS
DISCUSSIN ON THE SUGESION
The company can extend the starting time to 9-10:00,The company can adopt pice rate system then the workers will work harder.
company can arrange atracelling fecility to the worker for the timely arrival.
the company can change the attandance system to punching sytem,so the workers will become punchual.
CONCLUSION
Employee satisfaction is very important in every organaisation.satisfaction involes better working condition ,working hours and remunaration.an organaisation must consider these things.there are several reasons for increased productivity through the offering of flexible work programs.when workers are forced to fit both work and personal demands within the confines of a 8:30-5:00 job it doesn't alwayswork out.
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