In: Operations Management
What does Carr mean when he discusses a vanishing advantage?
What does the commoditization of IT mean? What is a commodity? How do you make a product into something that is not a commodity? How does this apply to IT?
The examples of railroads and electricity seem to be similar to IT; are these analogies valid? What is different about IT? How is IT similar to these examples?
What does Carr feel are the new rules for IT? Do you think Carr’s recommendations are strategies that firms should follow? Is there are role for IT in innovation and striving for excellence?