Question

Chapter 1 through 10

TRUE/FALSE

Write T for true or F for false.

1. Communication across all sectors of the health arena is critical to quality care.

2. Communication between provider and consumers affects every facet on the health continuum from health promotion and disease prevention to assessment, diagnosis, and treatment.

3. Treatment adherence leads to better health out- comes and no adherence places the patient at risk for poor recovery and dis- ease progression.

4. Treatment adherence refers to not only medication adherence but also compliance with appointment schedules, diet and exercise regimens, or lifestyle modifications.

5. The relationship of trust between patient and provider is built on the effectiveness of their communications.

6. Cancer and Diabetes are the example of chronic diseases.

7. Symptoms are not observable by provider.

8. NIH is stands for National Institute of Health

9. CDC is stand for Center for Disease Control

10. The information processing that goes on within the brain has three distinct steps.

11. Parasympathetic system involve the fight-flight mechanism

12. Sympathetic system involve the relaxation

13. Teach back is the approach of choice with patient who understand their treatment regimen

14. Member of most subculture in USA are more comfortable to talk about their health problems with providers.

15. IOM drafted a few reports to improve the healthcare quality in USA.
16. One of the most common modes of human communication involves the use of questions.
17. Questions are customarily the primary tool for healthcare providers because providers are diagnostically driven and are continually seeking to assess patients
18. Ruling-out questions include questions that seek clarity and are generally more direct
19. Interpretative questions are used to collect data.
20. Interpretive questions are used to give information.
21. Are you following the diet and exercise plan I gave you? This question is example of direct question.
22. There are three types of questions formats.
23. Multiple-choice questions do offers options to the patient; patient has the choice of what to follow.
24. “Do you want some water?” is the example of open-ended question.
25. Would you prefer to have your bath before or after breakfast?” is the example of open-ended question.
26. Two types of trust are general and specific. Bonus Question

Answer 1

COMMUNICATION

Question 1

Answer

True

Care giver's communication with the patient determines how patients perceive their care experience. If hospitals improve communications of the nurse with patients and strong communication among the healthcare team members influence the quality of working relationships and job satisfaction and clear communication about the division of tasks and their responsibilities.

If there is a poor communication happening among health care team members and with patients, family members may confuse follow-up care and medications, potentially leading to unnecessary readmissions and preventable malpractice litigation.

Thus communication influences the quality, safety, and experience of care, as well as caregiver involvement, which is consistent in critical performance areas to provide patient-centered care.

Please submit each of your questions separately for us to answer. We have answered one question in this.